Thank you for your booking enquiry
We are now working to manually assign you the most suitable cleaner based on your specific booking details. We will be in contact within 24-48 hours should there be any challenges with assigning your service.
Please bear in mind in some locations there is a significant shortage of experienced cleaners. Our team continues to work tremendously hard to keep up with this unprecedented demand, while also ensuring we maintain our high standards. Please read the below information to see what happens next.
What’s Next?
Email Confirmation
You will receive an email confirming the details of your booking and what to expect on the day.
Cleaner Assignment
We manually assign a friendly and experienced cleaner who has had a Police Check to your clean.
Confirmation
If there are issues with your chosen time or day, we will be in contact.
Reminder
3 days before your scheduled clean we will send you a reminder.
Payment
We hold your booking amount the day before your clean. You are only charged in the afternoon on the day of your clean.
Cleaning
Our cleaners will bring their own supplies to make your home sparkling clean!
Please note: In the instance that a cancellation is needed we will release your funds and you will not be charged. If you are unhappy with your service, we’ll return to make it right. Still not happy? We’ll refund the service.