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House Cleaning Mackay

WE DELIVER WOW

Our cleaners deliver WOW results in your home and our Customer Service team delivers the best customer service in Australia. This is fundamental to our identity. We’re here to chat 7:30am – 7:00pm Monday to Friday, 8:00am – 5:00pm Saturday.

HAPPY CLEANERS = HAPPY CUSTOMERS

We have very high expectations for our cleaning partner and get feedback from you on every clean they do. Unlike others in the industry, we also believe it’s non-negotiable to make their lives easier and pay them fairly. You can feel good about hiring a Maid2Match cleaner.

73 POINT CLEANING CHECKLIST

Delivering a single 5 star experience is not difficult. Consistently and regularly delivering the same 5 star experience across thousand’s of homes is. We have a 73 point cleaning checklist for our regular homes to ensure we are always hitting the mark.

BOOK MACKAY’S BEST CLEANERS TODAY

Percy is Maid2Match’s biggest fan! He loves that he can book his clean in just 60 seconds and not have to worry knowing his dog house is being cleaned by insured and vetted cleaners. Try out the Maid2Match service and see if you agree!

What House Cleaning Services Do We Offer?

We specialise in regular cleaning services. However, we also offer a select number of other options and extras which you can find below. Unsure what you need done for your house cleaning in Mackay? Just book in for a standard house clean and let us know what we should look out, your team will take a look when they arrive at your home and call our support team to organise the extras with you.

Regular Domestic Cleaning

  • All standard bookings are made via number of bedrooms and bathrooms
  • Also includes floors, kitchens, bathrooms, living areas
  • You can add in any additional rooms simply via our extras option when booking
Deep (Spring) Clean
  • All homes can get a bit dirty at times – our deep clean is here to help
  • For an extra fee our team can take an extra look at those little detail areas
  • You can see what additional items are included by looking at our services page
Bond Clean
  • Moving homes? Our bond clean service is perfect to get it looking spick and span
  • Please call or email our support team to organise this service. You can find these details by clicking help in the menu at the top of the page.

Extras

  • We offer a number of additional services for those bits and pieces that you need looked at from time to time
  • Please view our cleaning extras here

Frequently Asked Questions

How Much Does A House Cleaning Cost?
We offer two pricing options; Flat Rate & Hourly. Flat rate pricing is our most popular option as we provide a quote to clean your whole house (interior) based on the # of bedrooms and bathrooms you have. This ensures we aren’t constricted by time and get your full house cleaned.
What Is Included In A Standard House Clean?
Our standard house cleaning service includes; dusting, sweeping, mopping and wiping down all surfaces. We will perform these tasks thoroughly in every room in your home.
How Do I Book My House In For A Cleaning Service?
You can easily book your service over the phone with our friendly team, or online via our booking form. You can even book from your mobile or tablet on our website. It takes less than 60 seconds to book online.
Do I Have To Be Home During The Cleaning Service?

Not at all, you can just leave us a key to gain entry and we will take it from there. You can leave a key under the mat, in the mailbox or lockbox, at the front-desk if you live in an apartment - whatever is most convenient for you.

How Long Will It Take You To Clean My Home?
The time it takes varies based on the size and current condition of your home. Our cleaners work efficiently while also ensuring everything from our 73 Point Cleaning Checklist is covered. Typically we allocate 1 hour per bedroom in your home. A three bedroom home would typically take around 3 hours.
What If I Am Not Happy With The Service?
After your service is complete, you will receive an email asking you to rate your booking and provide comments. In the unfortunate circumstance that something has not worked out as you expected, please let us know. We stand by our work! If you are unhappy with your service, we’ll return to make it right. Still not happy? We’ll refund the service.
I Have Questions, Who Can I Talk To Before I Book?
Let’s talk: 1800 207 686. Alternatively, email us at [email protected]

Mackay Customer Reviews

house cleaning melbourne  Daisy G. – Mackay

Maid2Match provided a team to clean our home from top to tail. Bookings were easy. customer service center was responsive. The team confirmed the details before arrival. They had all their own equipment and arrived on time to do the most thorough cleaning job in our house EVER. They also assisted with laundering and folding that most other cleaners would never touch. They work hard and we highly recommend them.

  Karen S. – Mackay

I have been using home cleaning services regularly for about 20 years. I started using maid 2 match 2 months ago, and they are the most professional and organised cleaning company I have dealt with. They listened to my requirements and promptly sent me a great cleaning lady who gets in and happily does the job. What a find!

  Jasmine C. – Mackay

Reliable service and Kirsten does a great job. A perfect match and making life easy for me. Thanks for that small gift too 😉

PROUDLY SERVING MACKAY, QLD

Mackay is a town in the Mackay Region on the eastern shore of Queensland, Australia. Mackay is nicknamed the sugar capital of Australia since its area delivers in excess of 33% of Australia’s sugar. The territory which is presently Mackay City was initially occupied by the Yuibera people.

Mackay has various legacy recorded destinations, including – Mackay Technical College, World War I Cenotaph, Mackay Central State School, Mackay General Cemetery and Selwyn House. Mackay has three primary malls. Caneland Central is the biggest of these, with in excess of 130 forte stores. Myer is among the new grapple inhabitants.

Mount Pleasant Shopping Center is the subsequent significant mall in the Mackay locale. The Mackay Base Hospital in West Mackay, around 4 kilometers from the downtown area, is the primary clinic for Central Queensland. Mackay is served by a few nearby radio stations including 4MK, Star 101.9, H!T FM, Triple M, ABC Tropical North, 4CRM and My105.9FM.

We’ll Make Your Home Sparkle!

We understand that everyone has a unique situation, and our flexible cleaning crew can adapt to whatever cleaning conditions you require. Customers enjoy the personalised services Maid2Match can provide, but there are plenty of other benefits that come with it.

Why Should You Hire A Professional For Your Home?

Hiring a house cleaner is beneficial because it can significantly reduce stress levels by freeing up a lot of your personal time that can be better spent elsewhere. Having a neat and tidy home is invaluable and ensures that you won’t be rushing to tidy up when an unexpected guest arrives.

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