NDIS House Cleaning Newcastle
National Disability Insurance Scheme Newcastle
Step 1: Contact Our Team
We understand every client’s needs are different, which is why we will work with you or your Plan Manager to provide the cleaning service you require.
Step 2: We draft your Service Agreement
In line with your Plan requirements we will craft a Service Agreement and work out a schedule of services for you or your Plan Manager to review.
Step 3: Creation of Service Booking in the NDIS myplace platform
We are able to create your Service Booking through the NDIS myplace platform. We will then begin providing the agreed upon services to you.
Frequently Asked Questions
Is Maid2Match An NDIS Approved Supplier?
Yes we are. Our provider number is 4050036079
Do The Teams Bring Their Own Supplies & Equipment?
Yes, all of our teams bring their own supplies and equipment to your service.
How Do I Setup My NDIS House Clean?
We understand every customer’s needs are different, which is why we will work with you or your Plan Manager to provide the cleaning service you require. Once we have discussed your needs, we will craft a Service Agreement that is in line with your Plan requirements and work out a schedule of services for you or your Plan Manager to review.
What Is Included In A Standard House Clean?
Our standard house cleaning service includes; dusting, sweeping, mopping and wiping down all surfaces. We will perform these tasks thoroughly in every room in your home. However, we can customise our service to the needs required.
Does Someone Have To Be Home During The Cleaning Service?
Not at all, you can just leave us a key to gain entry and we will take it from there. You can leave a key under the mat, in the mailbox or lockbox, at the front desk if you live in an apartment - whatever is most convenient for you.
What If I Am Not Happy With The Cleaning Service?
After your service is complete, we will contact you for your feedback on the service. In the unfortunate circumstance that something has not worked out as you expected, please let us know. We stand by our work! If you are unhappy with your service, we’ll return to make it right.
Why Did Maid2Match Join The NDIS?
The National Disability Insurance Scheme (NDIS) is a new channel for Australians with a disability and their families/carers to access support. The NDIS website states the scheme will assist 460,000 Australians under the retirement age who have a permanent and significant disability with the support they require day to day.
In May 2018, Maid2Match became an approved supplier of NDIS house cleaning. Our provider number is: 4050036079. Since this time we have performed over 1,000 services for those who are either Self, Plan or Agency Managed. As the leading NDIS approved cleaners, we pride ourselves on better service and higher standards of attention to detail.
Message from the Maid2Match owners on being an NDIS home cleaning service
Here at Maid2Match we are incredibly proud to be apart of the NDIS. Growing up our mum worked in special schools so from a young age we had an insight into the everyday issues those with a disability and their loved ones faced. To now be in a position where we can assist on a significant scale is very special to us. – Toby and Jason Schulz
Our Customer Reviews
Maid2Match provided a team to clean our home from top to tail. Bookings were easy. customer service centre responsive. The team confirmed the details before arrival. They had all their own equipment and arrived on time to do the most thorough cleaning job in our house EVER. They also assisted with laundering and folding that most other cleaners would never touch. They work hard and we highly recommend them.
I have been using home cleaning services regularly for about 20 years. I started using maid 2 match 2 months ago, and they are the most professional and organised cleaning company I have dealt with. They listened to my requirements and promptly sent me a great cleaning lady who gets in and happily does the job. What a find!
Great value cleaning- a worthwhile investment. Our cleaning team are very friendly and also considerate of our cats. Easy payment system, great communication, user-friendly website. Wonderful company.
What Services Do We Offer?
We specialise in regular house cleaning. However, we also offer a select number of other options and extras which you can find below. Unsure what you need done? Just book in for a standard house clean and let us know what we should look out, your team will take a look when they arrive at your home and call our support team to organise the extras with you.
Regular House Cleaning
- All standard bookings are made via number of bedrooms and bathrooms or on an hourly basis.
- Also includes floors, kitchens, living areas
- You can add in any additional rooms simply via our extras option when booking
- All homes can get a bit dirty at times – our deep clean is here to help
- For an extra fee our team can take an extra look at those little detail areas
- You can see what additional items are included by looking at our services page
- Moving homes? Our bond clean service is perfect to get it looking spick and span
- Please call or email our support team to organise this service. You can find these details by clicking help in the menu at the top of the page.