Thank you for booking with us, please read the information below to know what to expect.

Arrival window

We will arrive within the 30 minute arrival window for your booking provided there are no unforeseen circumstances like accidents, weather, etc.  If we’re running late, we’ll shoot you a text or call you.


Because we reserve a time especially for you, please make any schedule changes before 5 p.m. the day before service to avoid incurring a $50 cancellation fee.

Cleaner Performance System

You’ll have the ability to rate your clean using our Cleaner Performance System in just seconds. If you are not happy, we will come back to make it right. 100% Happiness Guarantee.


A hold will be placed on your card one day before service, but you are not charged until service is completed and you will receive an email invoice instantly. Please note that some banks show this hold as a charge, but it is just pre-authorization.

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