Training Resources For Maid2Match Employees
At Maid2Match most of our customers book a flat-rate for their entire home. This means we clean their entire house, based on a checklist, for a set price.
We believe this is win-win situation. The customer can have the peace of mind that their entire house will be cleaned to a high standard and the professional cleaner can focus on speed and quality.
In other words, being efficient. Because the sooner you are completed, the sooner you can either move to another job or get home.
There a fundamental principles to all professions and cleaning is no different. While the products we use today might have changed from 20 years ago, the principles have not.
In 1987, Jeff Campbell wrote the classic book on cleaning titled “Speed Cleaning”. These are tried and tested strategies for doing a better quality clean in less time.
On this page you will find links to be able to download and view online both the Speed Cleaning and Spring Cleaning books from Jeff Campbell. In addition, you will also find a video which goes through the training in detail.
Even for the highly experienced professional these short reads will provide an excellent refresher as well as additional strategies.
Timeframe: You might wonder how long this training takes to complete? It should take between 3 to 5 hours to finish it all. That is read both books and watch the video.
We guarantee this will pay itself back it you many times over in the weeks that follow your training. It is no coincidence that 4 out of 5 of our highest rates teams employ the Speed Cleaning strategies into their cleaning system.
The 12 Fundamental Principles Of Speed Cleaning
As a sample as to what is contained in the book, you can find the 12 Principles below.
Rule One: Make Every Move Count
That means work around the room once. Don’t backtrack. It also means you must carry your equipment and supplies with you, so you don’t make dozens of aggravating trips back and forth across the room. Walk around the room once and you’re done, except for the floor.
Rule Two: Use the Right Tools
Ah! Here’s probably the major time-saver of this list: give your specialized gadgets to your enemies. You need real tools that cut time to shreds. Most of all, you need a Cleaning Apron to hang tools on and store cleaning supplies in as you move around the room. The speed cleaning method depends on it, and soon you’ll feel lost without yours.
Rule Three: Work from Top to Bottom
Dirt follows the laws of gravity just like everything else. When you start at the top and work to the bottom, you won’t be constantly re-cleaning surfaces that have become sullied with dirt from above.
Rule Four: If it isn’t Dirty, Don’t Clean It
For example, vertical surfaces are almost never as dirty as horizontal surfaces. Upper shelves and molding have less dust than lower ones. Often all that’s dirty about a surface is a few fingerprints, so don’t clean the whole area.
Rule Five: Don’t Rinse or Wipe a Surface Before It’s Clean
You’ll just have to start over. In other words, when you’re cleaning a surface, don’t rinse or wipe just to see if you’re done. If you were wrong, you’ll have to start all over again. Learn to check as you’re cleaning by seeing through the gunk to the surface below, then you can tell when it’s dislodged and ready to be wiped or rinsed – once!
Rule Six: Don’t Keep Working After It’s Clean
Once you’ve reached the clean surface below, STOP! You’re cutting into your time. Rinse or wipe and move on.
Rule Seven: If what You’re Doing isn’t Going to Work, then Shift to a Heavier-Duty Cleaner or Tool
You’re going to get very good at knowing what tool or product to use without having to throw everything in the book at it. You’ll be learning to anticipate what to reach for before you start a task, so you won’t have to shift.
Rule Eight: Keep Your Tools in Impeccable Shape
Dull razors scratch – they don’t clean. Clogged spray bottles puff up and make funny noises – they don’t spray.
Rule Nine: Repetition Makes for Smoother Moves
Always put your tools back in the same spot in your apron or cleaning bucket. You can’t spare the time to fumble around for them. And you can’t afford to leave them lying around in alien places for the dog to carry away. You’ll quickly get so expert that you’ll become aggravated if the tool you expected isn’t in the right spot when you reach for it. Progress, progress.
Rule Ten: Pay Attention
Almost everything else will fall into place if you do. Don’t think about your tax return or things you have planned for the weekend. Or anything else. In Latin: Age quod aegis: Do what you are doing.
Rule Eleven: Keep Track of Your Time
Get a little faster every time.
Rule Twelve: Use Both Hands
Your workforce is half idle if one hand is doing all the work. Finish one step with one hand and start the next step with the other. Or, wipe with one hand while the other steadies the object.
Rule Thirteen: If There Are More than One of You, Work as a Team
You’re what the biologists call a ‘super organism’. If your partner gets done ten minutes faster, the team gets done ten minutes faster. And that is a wonderful thing. You can’t stop being vigilant for one moment about what will speed up or slow down your partner’s progress.
Links To Download The Complete Books
You can download (or view online) the complete Speed Cleaning book here DOWNLOAD SPEED CLEANING BOOK
You can download (or view online) the complete Spring Cleaning book here DOWNLOAD SPRING CLEANING BOOK
What is the difference between Speed Cleaning and Spring Cleaning? Start with Speed Cleaning as this contains all of the fundamentals. Then move to Spring Cleaning. It contains more detailed information about how to clean in greater detail (as well as specific appliances e.g. Oven).
Speed Cleaning Video Training
The below video can be watched independently of the book. However, you should also read the book too. It is quite easy to digest and is more portable than a video so provides an easier reference.